Contact Us

Customer Service

Mon. - Fri., 8 a.m. to 5 p.m.
(209) 526-7337 or
(888) 335-1643 toll-free
customerservice@mid.org

Please be advised that MID may take up to one (1) business day to reply to all email correspondence.

Energy Services

Mon. - Fri., 8 a.m. to 5 p.m

(209) 526-7339
(800) 304-5373 (toll free)
(209) 526-7575 (fax)
Energy Services @mid.org

To report an electric outage anytime, please call:
(209) 526-7337
or (888) 335-1643 toll-free
Say or press 3.

Please be advised that MID may take up to one (1) business day to reply to all email correspondence.

Virtual Energy Auit for your home.

Virtual Home Energy Audit

What is a virtual home energy audit?

With a virtual home energy audit, we can evaluate and provide suggestions regarding your energy usage while following current public health recommendations to protect you, your family and our employees.

Learn how to save energy and lower your bill

  • Takes about 10 minutes
  • All done over the phone - no social contact
  • Get info about other MID programs and services
  • Receive an audit report
  • No cost to you

Here's how it works:

  1. Call (209) 526-7339 and leave us a message
    or email energyservices@mid.org.
    In your phone message or email include:
    • Your name and phone number
    • Your MID Account Number
    • Reason for audit request - such as high bills or energy education
    • Best time to reach you by phone
  2. MID's Representative will call you and ask you a few questions about your home and your lifestyle to better understand your energy consumption.
  3. MID will email you an audit report which will include recommendations and graphs showing your historical energy usage.
  • POWER OUTAGES
  • (209) 526-7337
  • or (888) 335-1643 toll-free
  • Say or press 3.
  • EMERGENCY CONTACTS
  • (209) 526-8222 (day or night)
  • Toll Free (888) 897-8222 (day or night)